Effective Date: 10/10/2024

Unique Care Academy (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your information when you interact with us, including but not limited to our website, programs, and services. By accessing our services, you agree to the practices outlined in this policy.

Information We Collect

  1. Personal Information

    • We may collect personal information directly from you or your child when you:
      1. Enroll your child in our programs
      2. Fill out registration forms
      3. Contact us through our website, email, or phone
    • This information may include:
      1. Parent/guardian names
      2. Contact details (e.g., phone number, email address, and home address)
      3. Child’s name, age, date of birth, and health information
      4. Emergency contact information
      5. Payment or billing information

  2. Non-Personal Information

    • When you visit our website, we may automatically collect non-personal information such as:

      1. Browser type

      2. IP address

      3. Cookies or other tracking data

      4. Usage patterns on our website

  3. How We Use Your Information

    • We use your information to:

      1. Provide high-quality early childhood education and childcare services

      2. Communicate with you about enrollment, schedules, and updates

      3. Process payments and billing

      4. Comply with legal and regulatory requirements

      5. Improve our programs and services

      6. Enhance website functionality and user experience

  4. How We Share Your Information

    • Unique Care Academy does not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:
      1. With Service Providers: Trusted third-party service providers assisting us with operations (e.g., payment processing or IT support).
      2. For Legal Compliance: If required by law, court order, or government regulation.
      3. In Emergencies: To protect the safety of children, staff, or others in urgent situations.

  5. Cookies and Tracking Technologies

    • Our website may use cookies to enhance user experience and track aggregate data. You can adjust your browser settings to refuse cookies or alert you when they are being used, though some features of our website may not function properly without them.

  6. How We Protect Your Information

    • We implement robust security measures to protect your personal information, including:

      1. Encryption of sensitive data

      2. Access controls to limit who can view your information

      3. Regular security audits of our systems

      4. Staff training on data privacy and confidentiality

    • Despite our best efforts, no system is 100% secure, and we cannot guarantee absolute security.

  7. Your Rights

    • As a Florida resident, you have the following rights:

      1. Access: Request a copy of the personal information we have about you.

      2. Correction: Request correction of any inaccurate or incomplete information.

      3. Deletion: Request deletion of personal information, subject to legal and contractual obligations.

      4. Data Portability: Request transfer of your data to another provider, where feasible.

    • To exercise these rights, please contact us using the information below.

  8. Children’s Privacy

    • Protecting the privacy of children is of utmost importance to us. We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13 without verifiable parental consent.

  9. Text Messaging Consent

    • We respect your privacy and are committed to protecting your personal information. If you opt in to receive text messages from Unique Care Academy, please be assured that your consent and any related data will be used solely for the purpose of sending you the requested communications. We will not share, sell, or disclose your text messaging opt-in data or consent to any third parties, except as required by law or to protect the safety of our community.

  10. Third-Party Links

    • Our website or materials may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing your information.

  11. Changes to This Privacy Policy

    • We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated “Effective Date.” Continued use of our services constitutes your acceptance of these changes.